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Business fraud protection

 

Simmons Bank is committed to helping you safeguard your business with practical tips, fraud protection options, and dedicated customer support.

One of the most effective defenses is to build a strong relationship with your banker. Knowing who you’re working with makes it easier to spot suspicious requests and act quickly when something doesn’t feel right.

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Important: Fraud attempts are on the rise. Stay alert! We’ll never call, email, or text asking for sensitive banking information such as user ID, password or PIN. If you’re unsure about a message or call, contact Simmons Bank directly at 800.551.4471 before sharing any information.

Fraud prevention starts with awareness

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Tips to Look Out For:
  • Spoofed websites or phone numbers that appear legitimate
  • Urgent messages about unverified transactions, emergencies, or account issues
  • Unexpected calls, emails, or texts asking for personal or financial information
  • Requests for unusual payment methods like prepaid cards or wire transfers
  • Poor grammar, punctuation, or formatting in messages
What to avoid:
  • Clicking on links in unsolicited emails or texts
  • Trusting caller ID or email display names as proof of legitimacy
  • Sharing your PIN, password, or one-time login codes
  • Giving remote access to your computer or device
  • Responding to any request for sensitive information, even if it seems urgent
What banks won't do:
  • Use threats, scare tactics, or urgency to pressure you
  • Contact you unexpectedly to request sensitive information
  • Ask for your full account number, PIN, password, or multifactor code
  • Ask you to click a link or download software to verify your identity or account
  • Request remote access to your device
What to Do:
  • Make the call, don’t take the call. If something feels off, hang up and call a trusted number directly (e.g., from the back of your card).
  • Type URLs directly. Don’t click links in messages; instead, enter the website address manually.
  • Verify before sharing. Confirm the identity of the caller or sender before giving any information.
  • Report suspicious activity. Notify Simmons Banks' customer service immediately.
  • Stay alert. Trust your instincts and pause before acting on unexpected requests.

Dive deeper with our Learning Center

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Business Email Compromise (BEC)

Business email compromise refers to the act of cybercriminals gaining access to a business email account and masquerading as the account owner to help their fraudulent emails appear legitimate...

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How to protect yourself against phishing scams

Every day, thousands fall victim to phishing scams through fraudulent emails, texts, and calls from scammers posing as banks.....

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Tips to minimize check fraud

Despite a 25% decline in check use, reports of check fraud have soared, doubling since 2021. Criminals are becoming increasingly sophisticated, devising new methods to steal your financial information and access your funds. ...

Protect your business with Simmons Bank fraud services

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Check Positive Pay Options

  • Standard Positive Pay: Verifies check number and amount.
  • Payee Positive Pay: Verifies payee name, in addition to the check number and amount, for enhanced fraud protection.
  • Reverse Positive Pay (Available only to Treasury Management customers): Review all checks clearing the account, ideal for low-volume accounts.
  • Check Block: Automatically return all checks on accounts with no check activity. 

Get started


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ACH Filters & Blocks

  • Set customizable rules and automated controls to authorize only trusted ACH transactions, block unauthorized debits or credits, and help safeguard your accounts from fraudulent electronic activity.

Get started

Report an incident

If you believe you've been targeted by fraud or a scam, take action immediately. Simmons Bank is here to support you, and so are national resources that investigate and respond to cybercrime.

Contact Us
Report to Simmons Bank

If you suspect any fraudulent activity, scam attempts, or someone impersonating our bank, please contact our Customer Service at 800.551.4471

Report to National Agencies

Internet Crime Complaint Center (IC3)
Report cybercrimes such as phishing, identity theft, and online scams.
Visit IC3.gov

Federal Trade Commission (FTC)
Report fraud, scams, and deceptive business practices.
Visit ReportFraud.ftc.gov

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